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Where to change your money, where to buy your maps, when the shops are open (and closed), how much you should expect to pay for a taxi, restaurant opening times, what clothes to wear at different times of the year: a wealth of practical information for day-to-day survival in Finland.


Information on where and how to look for your roots is available from these organisations: Institute of Migration Linnankatu 61, 20100 Turku, tel. +3

Food and Drink

Finland’s range of restaurants and dining options has expanded significantly in recent years, and in addition to excellent menus comprising fresh, in-


Finnish banks are open on weekdays from 09.00 am to 16.15. All banking services are available at branches of banks such as Sampo, Nordea Bank Finland,

Foreign Exchange

All banks are open from Monday to Friday 09.00 - 16.30 (office hours may vary regionally), closed on Saturdays and Sundays. In Helsinki foreign curre


The first Sunday morning service (in Finnish or Swedish) in Lutheran churches is usually held at 10.00. (The Evangelial Lutheran church is Finland’s b

Lost Property

In Helsinki the Lost Property Service (Löytötavarapalvelu) is at Mäkelänkatu 56, 00160 Helsinki, tel.  +358-... (service number euro 1.67/min


If you are planning a winter visit, it’s good idea to be prepared for some chilly weather. Finnish buildings are so well heated you’ll want to shed so


Basic road and city maps are available in bookstores all over Finland. Sea and boating charts are for sale in the main ports, in most large bookshops

Courses in Finnish Language

Finnish courses for the public are held at Helsinki University Language Centre in Helsinki. Summer courses open to everyone are held by The Associati


During the summer, mosquitoes are a nuisance in the countryside, especially in the north of Finland. In cities there are almost no mosquitoes. Finnis

Credit Cards

American Express, Diner's Club, Eurocard, Access, Master Card and Visa are accepted in hotels, restaurants, larger shops, and department stores. Visa

Postal Services

Post Offices are open 09.00 - 18.00 from Monday to Friday. There are also franchised post offices, managed by groceries and petrol service stations, f

Disabled Visitors

Finland caters well for disabled people, and legislation ensures that this is the case. Public amenities and transport take relatively good account of

Public and National Holidays

There are a dozen official holidays in Finland, 10 church holidays and only two other national holidays, May Day on May 1st, also known as Vappu, and

Distances between Towns and Cities in Finland

Distances in kilometres between some cities and municipalities in Finland City/ Municipality Hel- sinki Jyväs- kylä Kilpis- järvi Kuusa- mo Nuo

Shopping Hours

Numerous Finnish products such as food, hides, skins, leather, undressed and dressed fur, yarns, fabrics, footwear, furniture, toys, sports goods and

Drinking Water

Eighty per cent of the water in Finland is classed as being exceptionally clean. Improved water protection has resulted in an improvement in the quali


Smoking is not permitted indoors in public buildings and other places open to the public, except in designated smoking zones. These zones are not avai

Driving in Finland

The Finnish drive on the right and overtake on the left. Driving in Finland is a relatively stress-free and enjoyable experience but can in winter mon

Tax-free Shopping and Export Service

Anyone permanently resident outside the EU and Norway can shop tax free in Finland, thus saving about 12 (max. 16) per cent on purchases of over 40 eu


The electric current in Finland is 220 V (230 V), 50 Hz. A two-pin plug system, familiar throughout Europe, is used. Adapters are available in airport


Taxis can be obtained by telephone (see telephone directory under Taksi) or from taxi ranks. The central taxi reservation number in Helsinki is 0100 0

Emergencies and Medical Services

In case of emergency dial 112. Information about health care available in Helsinki round the clock: tel. +358 -(0)9 10 023. For details of dental se


Calls from Finland By direct dialling: 1. dial the international prefix (00, 990, 994 or 999) 2. the country code (without the general prefix 0) 3.


Music lovers can select from a variety of concerts and operas. There are over 1500 events across the country during the summer months, ensuring entert

Time Zone

Time in Finland is 2 hours ahead of Greenwich Mean Time (GMT). The time difference between Eastern U.S. Standard Time and Finnish Standard Time is 7 h

Everyman's Rights

Finland's forests, lakes and rivers present incomparable surroundings in which to relax and enjoy the fresh air and unspoilt natural environment. Than


Tipping culture is almost non-existent in Finland, although it has become more common recently. Service charges are included in hotel room rates, rest
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About our work
NordicHouse in Krakow is a consulting company, which was created with the purpose of initiating and developing the interregional cooperation between the Nordic countries and the Southern Poland through promotion of contacts for business, tourism and culture.